Comments for Kale Davis http://kaledavis.com This is a blog, it goes bit bit Thu, 21 Aug 2008 15:01:39 +0000 http://wordpress.org/?v=2.6 Comment on The exception unknown software exception (a.k.a. SysFader) by Daniel http://kaledavis.com/2007/03/15/the-exception-unknown-software-exception/#comment-1558 Daniel Thu, 03 Apr 2008 14:08:58 +0000 http://kaledavis.com/2007/03/15/the-exception-unknown-software-exception/#comment-1558 Thanks for this. It really helped. I ended up doing the workaround found here that Kerwin submitted: http://support.microsoft.com/kb/929360/ I believe the cause was the MS Compatibility Pack. She had Visio 2007 and Office 2003 installed. Thanks Thanks for this. It really helped. I ended up doing the workaround found here that Kerwin submitted: http://support.microsoft.com/kb/929360/
I believe the cause was the MS Compatibility Pack. She had Visio 2007 and Office 2003 installed.
Thanks

]]> Comment on The exception unknown software exception (a.k.a. SysFader) by Matt http://kaledavis.com/2007/03/15/the-exception-unknown-software-exception/#comment-1531 Matt Fri, 29 Feb 2008 03:17:03 +0000 http://kaledavis.com/2007/03/15/the-exception-unknown-software-exception/#comment-1531 Excellent that fixed my problem Excellent that fixed my problem

]]> Comment on The exception unknown software exception (a.k.a. SysFader) by The exception unknown software exception : Justgeeking http://kaledavis.com/2007/03/15/the-exception-unknown-software-exception/#comment-1525 The exception unknown software exception : Justgeeking Mon, 18 Feb 2008 16:51:58 +0000 http://kaledavis.com/2007/03/15/the-exception-unknown-software-exception/#comment-1525 [...] I had a hard time finding the solution and finally came across this blog by Kale Davis [...] [...] I had a hard time finding the solution and finally came across this blog by Kale Davis [...]

]]> Comment on The exception unknown software exception (a.k.a. SysFader) by Melissa http://kaledavis.com/2007/03/15/the-exception-unknown-software-exception/#comment-1489 Melissa Wed, 09 Jan 2008 23:31:47 +0000 http://kaledavis.com/2007/03/15/the-exception-unknown-software-exception/#comment-1489 Thank you! Fixed problem instantly! Thank you! Fixed problem instantly!

]]> Comment on The exception unknown software exception (a.k.a. SysFader) by Thomas King http://kaledavis.com/2007/03/15/the-exception-unknown-software-exception/#comment-1487 Thomas King Tue, 08 Jan 2008 01:15:41 +0000 http://kaledavis.com/2007/03/15/the-exception-unknown-software-exception/#comment-1487 Thanks for the write up - I have a feeling that you are going to save myself and a number of users alot of time. Thanks once again. Thanks for the write up - I have a feeling that you are going to save myself and a number of users alot of time.

Thanks once again.

]]> Comment on The exception unknown software exception (a.k.a. SysFader) by Joel http://kaledavis.com/2007/03/15/the-exception-unknown-software-exception/#comment-1477 Joel Thu, 03 Jan 2008 16:41:22 +0000 http://kaledavis.com/2007/03/15/the-exception-unknown-software-exception/#comment-1477 Thanks! Was running into this problem on SharePoint myself and this fixed a VERY annoying and persistent error. Thanks! Was running into this problem on SharePoint myself and this fixed a VERY annoying and persistent error.

]]> Comment on The exception unknown software exception (a.k.a. SysFader) by Ifa http://kaledavis.com/2007/03/15/the-exception-unknown-software-exception/#comment-1476 Ifa Thu, 03 Jan 2008 14:10:00 +0000 http://kaledavis.com/2007/03/15/the-exception-unknown-software-exception/#comment-1476 Hi, I get this message when I try to open some internet pages. I have done all that you have written up there but it didn't work for me. I have XP on my PC and MS Office 2003 with MSCompatibility pack for 2007. I do open sometimes Office documents on share points at our university. Does anybody have any idea about I'm suppose to do? Thanks! Ifa Hi, I get this message when I try to open some internet pages. I have done all that you have written up there but it didn’t work for me. I have XP on my PC and MS Office 2003 with MSCompatibility pack for 2007. I do open sometimes Office documents on share points at our university. Does anybody have any idea about I’m suppose to do?
Thanks!
Ifa

]]> Comment on The exception unknown software exception (a.k.a. SysFader) by Azhavee http://kaledavis.com/2007/03/15/the-exception-unknown-software-exception/#comment-1210 Azhavee Thu, 06 Dec 2007 22:33:36 +0000 http://kaledavis.com/2007/03/15/the-exception-unknown-software-exception/#comment-1210 In my case I had Office 2003 and Expression Web so I repaired Expression Web and Voila! it worked! Thank you so much. In my case I had Office 2003 and Expression Web so I repaired Expression Web and Voila! it worked! Thank you so much.

]]> Comment on The exception unknown software exception (a.k.a. SysFader) by Oliver http://kaledavis.com/2007/03/15/the-exception-unknown-software-exception/#comment-1102 Oliver Mon, 19 Nov 2007 11:41:47 +0000 http://kaledavis.com/2007/03/15/the-exception-unknown-software-exception/#comment-1102 Hi Folks. Thanks for me doing my job again as i needed! I've Office 2007 and some Office 2003 (Visio, Project) running parallel. Renaming OWSCLT.DLL and OWSSUP.DLL in the Office11 directory helped. Hi Folks. Thanks for me doing my job again as i needed! I’ve Office 2007 and some Office 2003 (Visio, Project) running parallel. Renaming OWSCLT.DLL and OWSSUP.DLL in the Office11 directory helped.

]]> Comment on Links - “Some Favorite Sites, Vol 1″ by Kristen http://kaledavis.com/2007/10/21/links-some-favorite-sites-vol-1/#comment-878 Kristen Tue, 23 Oct 2007 06:27:11 +0000 http://kaledavis.com/2007/10/21/links-some-favorite-sites-vol-1/#comment-878 Thanks for the sites, I will check those out. Look forward to more helpful links. Thanks for the sites, I will check those out. Look forward to more helpful links.

]]> Comment on Links - “Some Favorite Sites, Vol 1″ by Dave http://kaledavis.com/2007/10/21/links-some-favorite-sites-vol-1/#comment-866 Dave Mon, 22 Oct 2007 13:58:45 +0000 http://kaledavis.com/2007/10/21/links-some-favorite-sites-vol-1/#comment-866 I'm honored to be listed here! Thanks for the link! I wasn't familiar with Coding Horror and Smashing Magazine, so I'm totally adding them to my StumbleUpon :-) I’m honored to be listed here! Thanks for the link! I wasn’t familiar with Coding Horror and Smashing Magazine, so I’m totally adding them to my StumbleUpon :-)

]]> Comment on Google Analytics by Kale http://kaledavis.com/2007/08/28/google-analytics/#comment-785 Kale Thu, 11 Oct 2007 14:33:53 +0000 http://kaledavis.com/2007/08/28/google-analytics/#comment-785 Hi Courtenay, <br /> You sure can. Google doesn't need access to your site, all the data that it tracks is sent via the urchin.js script...so so it is outbound traffic only. The one issue you might run into is if your firewall blocks that traffic, but that is doubtful. <br /> Just signup for it at https://www.google.com/analytics and place the code on a test page to check it out. It will take a day or so for the traffic to start showing up. Once you find it working you can work on getting it on all your pages via Master pages if you are running 2007. You can place the code in a Content Editor Web Part by the way, so it is very easy to test! <br /> Hope that helps. Hi Courtenay,

You sure can. Google doesn’t need access to your site, all the data that it tracks is sent via the urchin.js script…so so it is outbound traffic only. The one issue you might run into is if your firewall blocks that traffic, but that is doubtful.

Just signup for it at https://www.google.com/analytics and place the code on a test page to check it out. It will take a day or so for the traffic to start showing up. Once you find it working you can work on getting it on all your pages via Master pages if you are running 2007. You can place the code in a Content Editor Web Part by the way, so it is very easy to test!

Hope that helps.

]]> Comment on Google Analytics by Courtenay http://kaledavis.com/2007/08/28/google-analytics/#comment-782 Courtenay Wed, 10 Oct 2007 13:59:17 +0000 http://kaledavis.com/2007/08/28/google-analytics/#comment-782 Surely you cannot use google analytics to track internal sites? even if the sharepoint server can access the web, doesnt google need to access the site itself too? Surely you cannot use google analytics to track internal sites? even if the sharepoint server can access the web, doesnt google need to access the site itself too?

]]> Comment on Using CRM with a SQL named instance by Joe http://kaledavis.com/2006/12/30/using-crm-with-a-sql-named-instance/#comment-773 Joe Fri, 05 Oct 2007 15:01:58 +0000 http://kaledavis.com/2006/12/30/using-crm-with-a-sql-named-instance/#comment-773 What is really odd here is that Microsoft tells you to create the named instance when installing Small Business Server and even tells you how to change the Sharepoint install to work with the new named instance. Which means everyone who installs Small Business Server and upgrades from express to SQL 2005 per Microsoft's recommendation will have this issue but there is nothing about this on their website. How frustrating...I have spent days trying to solve this and your site was the only one I found that gave me the answer. Thanks for taking to time to correct this stupid oversight by our friends at Microsoft. What is really odd here is that Microsoft tells you to create the named instance when installing Small Business Server and even tells you how to change the Sharepoint install to work with the new named instance. Which means everyone who installs Small Business Server and upgrades from express to SQL 2005 per Microsoft’s recommendation will have this issue but there is nothing about this on their website. How frustrating…I have spent days trying to solve this and your site was the only one I found that gave me the answer.

Thanks for taking to time to correct this stupid oversight by our friends at Microsoft.

]]> Comment on Not so Live Meeting, Update by Kevin Weaver http://kaledavis.com/2007/03/20/not-so-live-meeting-update/#comment-772 Kevin Weaver Fri, 05 Oct 2007 00:58:43 +0000 http://kaledavis.com/2007/03/20/not-so-live-meeting-update/#comment-772 I am rolling out Outlook 2007 and Communications Server 2007 in my company. This issue has already shown up with the Live Meeting 2007 Add-in for Outlook 2007. I've had one Outlook client work and one computer not work so far. I love it how Microsoft fixes the problem for Live Meeting 2005 and then put the bug right back in for the 2007 version. :-/ I am rolling out Outlook 2007 and Communications Server 2007 in my company. This issue has already shown up with the Live Meeting 2007 Add-in for Outlook 2007. I’ve had one Outlook client work and one computer not work so far. I love it how Microsoft fixes the problem for Live Meeting 2005 and then put the bug right back in for the 2007 version. :-/

]]> Comment on Using CRM with a SQL named instance by Jody http://kaledavis.com/2006/12/30/using-crm-with-a-sql-named-instance/#comment-771 Jody Thu, 04 Oct 2007 23:00:45 +0000 http://kaledavis.com/2006/12/30/using-crm-with-a-sql-named-instance/#comment-771 Thanks a million for this post. It was extremely helpful, and saved several hours ofhold music playing at MS support. Cheers Thanks a million for this post. It was extremely helpful, and saved several hours ofhold music playing at MS support. Cheers

]]> Comment on Free E-book: First Look - 2007 Microsoft Office Systems by Anonymous http://kaledavis.com/2006/11/06/free-e-book-first-look-2007-microsoft-office-systems/#comment-760 Anonymous Fri, 28 Sep 2007 20:11:10 +0000 http://kaledavis.com/2006/11/06/free-e-book-first-look-2007-microsoft-office-systems/#comment-760 <strong>Sterling Silver Ball With Long Link Posts...</strong> Sterling Silver Enamel Butterfly Baby Earrings Sterling Silver Diamond Cut Cubetto Necklace... Sterling Silver Ball With Long Link Posts…

Sterling Silver Enamel Butterfly Baby Earrings Sterling Silver Diamond Cut Cubetto Necklace…

]]> Comment on dailymoss by Anonymous http://kaledavis.com/2006/11/11/dailymoss/#comment-759 Anonymous Fri, 28 Sep 2007 20:10:54 +0000 http://kaledavis.com/2006/11/11/dailymoss/#comment-759 <strong>Arrow gold...</strong> Gold Pisces... Arrow gold…

Gold Pisces…

]]> Comment on Using CRM with a SQL named instance by Chad http://kaledavis.com/2006/12/30/using-crm-with-a-sql-named-instance/#comment-740 Chad Thu, 09 Aug 2007 01:20:56 +0000 http://kaledavis.com/2006/12/30/using-crm-with-a-sql-named-instance/#comment-740 Thanks for this tip-- you've saved me a lot of hassle! Thanks for this tip– you’ve saved me a lot of hassle!

]]> Comment on The exception unknown software exception (a.k.a. SysFader) by Lisa http://kaledavis.com/2007/03/15/the-exception-unknown-software-exception/#comment-739 Lisa Fri, 03 Aug 2007 16:51:31 +0000 http://kaledavis.com/2007/03/15/the-exception-unknown-software-exception/#comment-739 Thanks for the input...it helped! This issue began on my machine last week...turns out the MS Compatibility pack was the cause. I've had SharePoint Designer 2007 for several months, running on XP with Office 2003...no problems at all using my SharePoint sites....till last week apparently when I installed the compability pack...the OWSSUPP.DLL associated with the MS compability pack was the culprit...I repaired SP Designer 2007 and was good to go...that was two days ago...still working well. Thanks for the input…it helped! This issue began on my machine last week…turns out the MS Compatibility pack was the cause. I’ve had SharePoint Designer 2007 for several months, running on XP with Office 2003…no problems at all using my SharePoint sites….till last week apparently when I installed the compability pack…the OWSSUPP.DLL associated with the MS compability pack was the culprit…I repaired SP Designer 2007 and was good to go…that was two days ago…still working well.

]]> Comment on The exception unknown software exception (a.k.a. SysFader) by Emil Bogopolskiy http://kaledavis.com/2007/03/15/the-exception-unknown-software-exception/#comment-733 Emil Bogopolskiy Tue, 31 Jul 2007 19:41:48 +0000 http://kaledavis.com/2007/03/15/the-exception-unknown-software-exception/#comment-733 Thank you so much for sharing this information. It saved me a lot of time trying to contact MS and trying to get free support from them. Thank a LOT. Emil Thank you so much for sharing this information. It saved me a lot of time trying to contact MS and trying to get free support from them.
Thank a LOT.
Emil

]]> Comment on The exception unknown software exception (a.k.a. SysFader) by kerwin http://kaledavis.com/2007/03/15/the-exception-unknown-software-exception/#comment-731 kerwin Thu, 05 Jul 2007 23:54:57 +0000 http://kaledavis.com/2007/03/15/the-exception-unknown-software-exception/#comment-731 We had the same issue here, right down to offset in the SysShader.dll. This MS KB article addresses the issue. http://support.microsoft.com/kb/929360/ There's also a hotfix available, but I've not tested it. The workaround, that's worked for us everytime, is to open an Office 2007 product, like SP Designer, go to Help, then run the rapair. Sometimes Office 2003 also needs to be repaired, which can be done via Control Panel. I get nailed everytime an Office 2003 patch is pushed onto my desktop, so I'm getting pretty practiced at running the repair. We had the same issue here, right down to offset in the SysShader.dll.

This MS KB article addresses the issue.

http://support.microsoft.com/kb/929360/

There’s also a hotfix available, but I’ve not tested it. The workaround, that’s worked for us everytime, is to open an Office 2007 product, like SP Designer, go to Help, then run the rapair. Sometimes Office 2003 also needs to be repaired, which can be done via Control Panel. I get nailed everytime an Office 2003 patch is pushed onto my desktop, so I’m getting pretty practiced at running the repair.

]]> Comment on The exception unknown software exception (a.k.a. SysFader) by Bobbo http://kaledavis.com/2007/03/15/the-exception-unknown-software-exception/#comment-729 Bobbo Tue, 03 Jul 2007 22:01:28 +0000 http://kaledavis.com/2007/03/15/the-exception-unknown-software-exception/#comment-729 So glad I found this post, Kale. I started experiencing the same problem a week ago and I too had several Office 2007 components coexisting with 2003. Your post saved me alot of frustration. Thanks! So glad I found this post, Kale. I started experiencing the same problem a week ago and I too had several Office 2007 components coexisting with 2003. Your post saved me alot of frustration. Thanks!

]]> Comment on The exception unknown software exception (a.k.a. SysFader) by Roberto Mansur http://kaledavis.com/2007/03/15/the-exception-unknown-software-exception/#comment-722 Roberto Mansur Mon, 11 Jun 2007 13:27:40 +0000 http://kaledavis.com/2007/03/15/the-exception-unknown-software-exception/#comment-722 I just did the first part, disable the add-ons. Thank you! I just did the first part, disable the add-ons.
Thank you!

]]> Comment on Delete all files X days old by Josh http://kaledavis.com/2007/04/17/delete-all-files-x-days-old/#comment-699 Josh Tue, 29 May 2007 17:00:04 +0000 http://kaledavis.com/2007/04/17/delete-all-files-x-days-old/#comment-699 Kale, that was really odd. I got your linked in invite and then decided to check out your website and your very first post links to Scott Elkin, who I worked with for a while a few years back! Kale,
that was really odd. I got your linked in invite and then decided to check out your website and your very first post links to Scott Elkin, who I worked with for a while a few years back!

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